Find answers to the most frequently asked questions.
About McSpins
What is McSpins?
McSpins offers a wide range of exciting slot and casino-style games. You can enjoy playing for fun with Gold Coins, or use Sweeps Coins to enter sweepstakes for a chance to win various prizes. No purchase is necessary to take part in the games and sweepstakes.
How do I get started?
Getting started is easy! Just sign up for free, claim your welcome offer, and start playing instantly.
How can I contact customer support?
Our support team is available 24/7 to assist you. You can contact us via live chat or email if you need help. Visit the Contact page for more details.
Is McSpins legal in the USA?
Yes, McSpins operates under a sweepstakes model, which makes it legal in most U.S. states. However, some states may have specific restrictions, so please check your local regulations.
Coins & Payments
What are Gold Coins and Sweeps Coins?
Gold Coins are used for free play and entertainment. They have no monetary value and can't be redeemed for prizes. Sweeps Coins can be won through gameplay or given away in promotions, subject to eligibility and verification.
How do I purchase Gold Coins?
Purchasing Gold Coins is quick and easy. Simply log into your account, visit the purchase page, choose your preferred payment method, and follow the instructions. Purchases come with bonus Sweeps Coins as part of various promotions.
What payment methods do you accept?
We accept a variety of secure payment methods, including Visa, MasterCard, and other major providers. There are no additional fees for purchases, and all transactions are encrypted for your safety.
Is McSpins free to play?
You can play all of our games for free using Gold Coins. We also regularly give away free Sweeps Coins, so there's no need to make any purchases to enjoy our games or win prizes.
Offers & Promotions
How do I claim my welcome offer?
New players can claim their welcome offer when signing up. You'll receive 200% extra Gold Coins plus free Sweeps Coins with your first purchase. Keep an eye on your promotions page for more special offers.
What is the Refer-A-Friend program?
Invite your friends to join McSpins, and you'll both earn rewards when they sign up and start playing! Check out our Refer-A-Friend page for more details.
Can I refer more than one friend?
Yes, you can refer as many friends as you like. Each successful referral that meets the conditions of our Refer-a-Friend program earns you even more rewards, so keep spreading the luck.
Games and Play
How often are new games added?
We regularly update our game selection to ensure there's always something new and exciting to play. Check the New Games section to see the latest additions.
What are Game Categories?
Our games are grouped into categories like Popular, New, Luck of the Irish, Megaways, and more, making it easier for you to find the perfect game for your mood. Check out each category to explore different themes and features.
Is there a mobile app for McSpins?
While McSpins doesn’t have a dedicated app, our site is fully optimized for mobile play. Just visit McSpins on your smartphone or tablet's browser for a seamless experience.
